Privacy Policy

TrueLine Protective Coatings Pty Ltd respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Business name
• IP address
• Browser and device information
• Any other information submitted through forms on our website

How We Collect Information

We collect information when you:

• Submit a contact form
• Subscribe to updates or newsletters
• Interact with our website
• Contact us directly
• Use or browse our website

We may also automatically collect certain technical and usage information through cookies and analytics tools.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC.

Google Analytics collects information such as:

• Pages visited
• Time spent on pages
• Device and browser information
• Approximate geographic location
• Website interactions

This information helps us understand website traffic and improve our services.

Google Analytics may collect your IP address and use cookies or similar technologies to track website usage.

You can learn more about how Google handles data here:

https://policies.google.com/privacy

You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on:

https://tools.google.com/dlpage/gaoptout

Google Fonts

This website may use Google Fonts provided by Google LLC to display custom fonts. When you visit the website, your browser may load fonts directly from Google servers, which may result in Google collecting technical information such as your IP address and browser details.

For more information, please refer to Google’s Privacy Policy:

https://policies.google.com/privacy

Cookies

Our website may use cookies and similar tracking technologies to improve user experience and analyse website performance.

You can disable cookies through your browser settings; however, some website features may not function properly.

How We Use Your Information

We may use your information to:

• Respond to enquiries
• Provide services
• Improve website functionality and performance
• Send updates or marketing communications (where permitted)
• Maintain website security
• Comply with legal obligations

Disclosure of Information

We may disclose your information to:

• Service providers and contractors
• Website hosting providers
• Marketing and analytics providers
• Professional advisers
• Government or regulatory authorities where required by law

We do not sell personal information to third parties.

Overseas Disclosure

Some third-party services we use, including Google Analytics, may store or process data outside Australia, including in the United States or other countries.

By using our website, you consent to this disclosure.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of electronic transmission or storage is completely secure.

Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, contact us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page.